Over the Holidays My Choice Senior Services was recognized by the community for not only our social responsibility but as a top work place in the county!
During the ceremony we ended up topping both categories with a 1rst and 2nd place win!
Who Voted? The Community and our employees!!! We cannot ask for much better validation than that now can we?
Here our the Articles Below:
FIRST PLACE SOCIAL RESPONSIBILITY AWARD!!
Social responsibility is a leadership choice.
That is the attitude of Inland business people whose companies provide life-improving services.
“I want to make sure that we’re exceeding everyone’s expectations,” said Megan Zimmerer, CEO of My Choice Senior Services.
My Choice provides nonmedical in-home and senior care throughout Southern California. It is based in Canyon Lake and has 80 to 90 caregivers, from a pool of 200, at work on any given day, Zimmerer said.
Her family started the company for personal reasons.
“You hear stories that caregivers take advantage of their clients,” she said. “My grandfather and grandmother were robbed of lots of money, and their trust. So we started this company to hopefully ensure that every one of our caregivers is trustworthy.”
Services include companionship, meal preparation and help in bathing, but sometimes the least obvious assistance is most important.
“Bed sheets are the biggest thing, light housekeeping,” Zimmerer said.
Social responsibility is what a customer sees in the service they get, but also what they may never see.
2nd PLACE TOP WORK PLACE
Born from personal heartache and stress, My Choice Senior Services was founded out of the need for Veterans and Seniors who’s needs where not being met for Southern California’s aging community. My Choice felt they had a better option for the best nonmedical home care.
In the past 12 months, My Choice Senior Services has hired 32 employees and plans to hire 40 more in the next year
Megan answered a few questions via email about the goal behind the company, and My Choice’s valuable employees.
As a family, we have endured the nightmares many people have when welcoming a stranger into their home to care for our loved ones. We knew there had to be a better way, so we created this company because of personal experience and wanted to create a solution to ensure others did not experience what we did.
We truly care about our employees and our clients. We don’t match up clients and caregivers because their schedules work. We match them up because we think the relationship will be the right fit. We also do not put caregivers on the bottom of a list because a job does not work with their schedule. We give them the option of doing it or not. We also pay more then most companies do.
We have employees of the quarter. We recognize them by publishing them in our newsletter with a bio, and giving them grocery or gas cards. We also do an end-of-the-year appreciation lunch at our office.
The flexibility of their schedule.
What have you seen and has your company done differently in the past year as the economy has improved?
We have adapted to the low economy by sacrificing as owners in the low times to ensure our clients did not have to pay more money for our services and that we didn’t have to cut pay. In the end it benefited everyone because we were able to survive and come out stronger than before.
We have a zero-tolerance policy for employees and clients (i.e., no call-no shows, bad care, etc.) This ensures we have the best of the best, and it keeps our clients happy, which in return creates trust in our community and allows us to create more jobs for our current and new employees.
What’s the best way for a boss to foster a collaborative, creative environment in which employees enjoy working?
We have an open-door policy, and we love ideas. If anyone has an issue, an idea or a concern, we want to know! And we listen.
Our industry is very important for the current population and even more important for our future population. We have high standards, and the more we stick to those standards, the more it makes other companies do the same (we also learn from them as well). If we all continue to set standards high and learn from each other, care for the current and forward will be exactly what the older population deserves and has earned.